INSPIRED BY YOUR FAVORITE COLOGNE & PERFUMES!
•OPULENT LUXURY CANDLES
MORE THAN JUST A CANDLE🌿
We’re here to shine a light in the darkness for those who need it the most.
SELF-LOVE, HEALING, AND TRANSFORMATION
LIGHT HAUS CANDLES CO. PROMISE
Frequently Asked Questions
-
Light Haus Candles are crafted from 100% natural soy wax. Which are 100% safe to use on your body as lotion and moisturizer upon melting.
-
Our candles have an extensive burn time of 65 hours for 10.5oz & 110 hours for 14oz, ensuring long-lasting enjoyment.
-
To maintain a cleaner burn and extend the candle's life, trim the wick to at least 1/4” before relighting. Use a wick trimmer or scissors for easy trimming.
-
For optimal safety and performance, we recommend burning the candle for a maximum of four hours at a time. Allow the candle to cool for at least two hours before relighting.
-
Avoid extinguishing candles with water, as it can cause splattering and spreading of the fire. Use a fire extinguisher for safety. Ensure the candle is away from flammable items like curtains, papers, or wood.
-
We accept major payment methods, including Visa, Mastercard, Amex, Amazon, Discover, providing convenience for our customers.
-
Domestic orders typically arrive within 2-5 business days, while international orders may take up to 10 business days. Shipping times may vary during peak periods.
-
We accept exchanges domestically up to 7 days. International sales must pay return shipping and re shipment fees.
-
Upon purchase, an order confirmation email is sent, followed by another email with tracking details once the order is shipped. For further inquiries, use our contact form or email.
-
To cancel or modify your order, contact us within 24 hours of purchase via email or our contact form. Once shipped, orders cannot be canceled or modified.
-
While we aim to maintain stock levels, occasional shortages may occur. Subscribe to our newsletter for updates on restocked items.
-
For missing or incorrect items, email our customer service with your order number, and our team will promptly assist you.