What are Light Haus Candles made from?

Light Haus Candles are crafted from a blend of 100% natural coconut soy wax and beeswax. Coconut wax offers a cleaner burn with minimal soot and no color or odor. Beeswax contributes to cleaner air by releasing negative ions that neutralize pollutants.

How long do your candles last?

Our candles have an extensive burn time of 50+ hours, ensuring long-lasting enjoyment.

When should I trim the wick?

To maintain a cleaner burn and extend the candle's life, trim the wick to at least ⅛” before relighting. Use a wick trimmer or scissors for easy trimming.

How long can I burn the candle?

For optimal safety and performance, we recommend burning the candle for a maximum of four hours at a time. Allow the candle to cool for at least two hours before relighting.

Are there any precautions to consider?

Avoid extinguishing candles with water, as it can cause splattering and spreading of the fire. Use a fire extinguisher for safety. Ensure the candle is away from flammable items like curtains, papers, or wood.

What payment methods do you accept?

We accept major payment methods, including Visa, Mastercard, Amex, Discover, providing convenience for our customers.

What is your shipping duration?

Domestic orders typically arrive within 1-3 business days, while international orders may take up to 10 business days. Shipping times may vary during peak periods.

What is your return policy?

All sales are final due to Light Haus Candles Co.'s mission. For transit-damaged candles, please contact us within 24 hours of receipt via email or our contact form.

How do I check my order status?

Upon purchase, an order confirmation email is sent, followed by another email with tracking details once the order is shipped. For further inquiries, use our contact form or email.

How can I cancel/modify my order?

To cancel or modify your order, contact us within 24 hours of purchase via email or our contact form. Once shipped, orders cannot be canceled or modified.

How soon will items be restocked?

While we aim to maintain stock levels, occasional shortages may occur. Subscribe to our newsletter for updates on restocked items.

I'm missing an item/I received the wrong items?

For missing or incorrect items, email our customer service with your order number, and our team will promptly assist you.